Terms and Conditions of Sale
The following General Terms and Conditions of Sale govern the offer and sale of products on our website ("www.charlie-luciano.com"). Please read these terms and conditions carefully before ordering any products. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions. The products purchased on www.charlie-luciano.com are directly sold by Charlie Luciano.

If you need any assistance, go to the Customer Care area, where you will find information on orders, shipping, complaint handling, refunds and returning products purchased on www.charlie-luciano.com. For any other legal information, go to the sections: General Terms and Conditions of Use.

1. Our Business Policy

Charlie Luciano offers products for sale on www.charlie-luciano.com and its e-commerce business services are available exclusively to its end users, i.e. the "Consumers".

"Consumer" shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on www.charlie-luciano.com.

Charlie Luciano reserves the right not to process orders received from users who are not "Consumers" and any other order which does not comply with the Charlie Lucianos business policy.

These General Terms and Conditions of Sale regulate the offer, transmission and acceptance of purchase orders relating to products on www.charlie-luciano.com between the users of www.charlie-luciano.com and Charlie Luciano.

2.How to Execute a Contract with Charlie Luciano

To place an order for the purchase of one or more products on www.charlie-luciano.com, you must fill out the online order form and send it electronically to Charlie Luciano, following the relevant instructions.

The order form contains a summary of these General Terms and Conditions of Sale, information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs and the terms and conditions for returning purchased products.

An order shall be deemed to have been submitted when Charlie Luciano receives your order form electronically and the order information has been verified as correct.

Before submitting your order form for the purchase of products, you will be asked to carefully read the General Terms and Conditions of Sale, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use.

The order form will be filed in our database for the time required to process your order and as provided by law.

Before submitting the order form, you will be asked to identify and correct possible input errors.

English is the language used for executing contracts with the Vendor.

After your order form has been submitted, the Vendor will process your order.

Charlie Luciano may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by email that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on www.charlie-luciano.com are no longer available at the time of your last access and once Charlie Luciano has received your order form, Charlie Luciano shall inform you of the unavailability of the ordered products within 30 days from the day after we has received your order. If the order form has been sent and the price has been paid for items that are no longer available, Charlie Luciano will refund the amount paid for those items.

By submitting an order form to and making a contract with the Charlie Luciano, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on www.charlie-luciano.com.

By submitting an order form, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on www.charlie-luciano.com.

Upon submission of an order form, Charlie Luciano shall send you a purchase order receipt email.

3. Guarantees and Product Price Indication

On www.charlie-luciano.com, we only offer products marked with the "Charlie Luciano" trademark.

Charlie Luciano does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards.

The main characteristics of products are shown on www.charlie-luciano.com on each product page. The products offered for sale on www.charlie-luciano.com may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.

Prices are subject to change and will be as quoted on our site from time to time, except in cases of obvious error. Check the final price of sale before sending the relevant order form.

Orders made from a Country site different from the one you are shipping to, or to addresses to which Charlie Luciano cannot ship, will be automatically cancelled.

All Products sold by www.charlie-luciano.com come with an identification tag . When trying on the products you should not remove or alter the tag from the purchased products should you wish to return the purchased product.

As a Consumer (as defined at section 1.2 above), you are entitled to various statutory warranties including a warranty that the products supplied to you conform with your contract with us.

All products sold by Charlie Luciano are covered by a guarantee for lack of conformity, as provided by the applicable law. You shall inform Charlie Luciano of the existence of any such lack of conformity within a period of two months from the day when you detected the lack of conformity. Please contact our Customer Care.
In case of lack of conformity, you may choose between the repair or replacement of the product. If these remedies are impossible or disproportionate you are entitled to either require Charlie Luciano to make an appropriate reduction in the price or to terminate the contract.

4. Amendments and updates

The General Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new General Terms and Conditions of Sale shall be effective as of the date of publication on www.charlie-luciano.com.